The total experience was horrible (I stayed there about 1 week). Room: The room was big for one person, but the sound proof was not good enough, easy to hear other rooms' noise Service: At the beginning, the lady was not ftiendly at all. And also, they suddenly asked you to change the room to others, which was not polite at all. Hygiene: The toilet was quite dirty. After voice out, it slightly improved. Safety: It was not safe in one of my night. About 4 people went to my next room in the mid night, they started talking very loud, and cooking at 2am. They turned on the TV very loud. I could not barely sleep. The important is that I never seen them before. They just remembered the password and got into the building. After seeing this, YOU deserve to have better choice.
AVOID THIS ACCOMMODATION AT ALL COSTS, LITERALLY. I paid £700 for a family of 4 to stay at this accommodation as they needed a place to stay urgently for just 7 days. Soon after realising that it was in fact a shared communal bathroom and no actual bed and breakfast, we decided to cancel the booking immediately. I’ve sent countless emails and voicemails. It’s been 5 weeks now that I’ve been requesting a refund. 5 WEEKS. I SPENT £700 of my hard earned money on this bed and supposedly breakfast. We’ve been in contact with staff and I guess the assistant manager who has the worst attitude ever. I haven’t been able to speak to owner. It’s a horrible situation, they’ve literally taken my money and ran with it. AVOID THIS PLACE LIKE THE PLAGUE. I heard they also have mice in the rooms.
The room is clean and everything else is neat, tidy too. I only write this review because of other low rated review that was written before and I was worry before I come BUT NOT anymore after I am staying right now on July 2022. Everything is great especially with this price. They even put microwave and refrigerator that I don't see it in my Marriott Hotel that I stayed last week. For your information, it is a little far from train station and NO air condition for American. Other than that I can't ask for more with this price that is around the same as HOSTELS and NEARER to London than other cheap motels, hotels with your own clean room.
Did not get the room I booked. I was not met by anyone, the rooms and facilities extremely poorly finished. I was harrassaed to pay a £10 deposit for key replacement, that was not highlighted at all on the gobooking website, and is odd because you do not require keys because the doors are open by a code (which I kept being giving incorrect codes). Of course I have not received that deposit back. This place is dodgy and expect poor quality. Luckily I only required the room for a few hours.
Disaster,first of all the bed wasn't even whole ,instead two mattresses(cheap ,soft) put together, so we couldn't sleep properly. Second of all,the reception guy is so rude,I have never came across such a service. "Do u want room?",that's what he said. So classy and respectful!!! Customer service and professionalism below zero. Ok, People don't bother please, you won't be happy there. Unless u are very desperate to sleep inside. That's all. Thank you. I write this review because I care about others. I hope you will consider it.
